FAQ

❓ Frequently Asked Questions (FAQ)

Welcome to the Khan Rifat Help Center! Below you’ll find answers to some of the most common questions we receive. If you still need help, feel free to contact us anytime.

🛍️ Orders & Products

🔹 How can I place an order?

You can place an order directly through our website. Just browse our catalog, add items to your cart, and proceed to checkout. For bulk or custom orders, please email us at info@khanrifat.com.

🔹 Do you offer wholesale pricing?

Yes! We specialize in wholesale. Please contact us directly for a custom quote and bulk pricing options.

🔹 Are your products authentic and high-quality?

Absolutely. We only deal in genuine, thoroughly verified products and maintain the highest quality control standards.

🚚 Shipping & Delivery

🔹 Where do you ship?

We currently ship across the United States. International shipping may be available upon request — contact us for more details.

🔹 How long does delivery take?

Orders typically ship within 1-3 business days, and delivery usually takes 3–7 business days depending on your location.

🔹 Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number via email.

💳 Payments & Pricing

🔹 What payment methods do you accept?

We accept all major payment methods including:
💳 Credit/Debit Cards
💲 PayPal
🏦 Bank Transfers (for wholesale orders)

🔹 Is my payment information secure?

Yes. We use SSL encryption and secure payment gateways to ensure your data is 100% safe.

🔄 Returns & Refunds

🔹 What is your return policy?

We offer a 7-day return window for most products. Items must be unused and in original condition. Please refer to our Return Policy page for details.

🔹 How do I request a refund?

Contact our support team at info@khanrifat.com with your order number and reason for the return.

🧾 Invoices & Account

🔹 Can I get an invoice for my order?

Yes. Invoices are automatically emailed once your order is confirmed. For additional copies, email us anytime.

🔹 Do I need to create an account to order?

No, but creating an account allows you to track orders, view history, and reorder quickly.

📞 Still Have Questions?

No problem! We’re here to help.

📧 Email: info@khanrifat.com
📞 Phone: 214-123-4567
📍 Address: 7901 4TH ST N #14568, ST. PETERSBURG, FL, 33702

✨ Thank you for choosing Khan Rifat. Your satisfaction is our priority!